privacy policy

We understand the importance of the privacy of your personal data and we strive to protect this data in accordance with current personal data protection regulations. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the melaflora.eu website to purchase honey and honey-based products.

When you visit our website and make purchases, we may collect the following categories of personal information:

a) Identification information: name, delivery address, billing address, phone number, e-mail address, etc.
b) Payment information: information related to credit/debit cards or other payment methods.
c) Purchase information: purchased products, order history, product preferences.
d) Contact information: data you provide when you contact us, including questions, comments, or support requests.

INFORMATION COLLECTED

We use the collected information for the following purposes:

a) Processing and delivering the orders you have placed.
b) Communicating regarding order status, product updates, or special offers.
c) Improving the user experience on our website and personalizing the displayed content.
d) Managing your account and order history.
e) Ensuring compliance with applicable regulations and legal requirements.

USE OF COLLECTED INFORMATION

We do not share, sell, or rent your personal information to third parties for direct marketing purposes. However, there are situations in which we may disclose your information:

a) Third-party service providers: we work with third-party service providers who assist us in managing the website, processing payments, delivering orders, etc. These providers have access to your information only to the extent necessary to provide the respective services.
b) Legal requirements: we may disclose your information in accordance with legal requirements, such as subpoenas or court orders.

INFORMATION SHARING

We are committed to protecting your personal information by using appropriate security measures, both physical and electronic. However, no method of electronic transmission or storage is completely secure, and therefore we cannot guarantee absolute security of the information.

INFORMATION SECURITY

You have the right to access, correct, or delete the personal information we hold. You can also object to the processing of your data or request the restriction of its processing. To exercise these rights or for any additional questions regarding privacy, please contact us at melafloraa@gmail.com.

YOUR RIGHTS

Changes to the Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our data management practices. We encourage you to check this page periodically to stay informed about the latest information regarding how we handle and protect your personal data.

By continuing to use our website, you agree to the provisions of this Privacy Policy.